Coronavirus/COVID-19 Updates

As we continue to make the health and safety of our residents and employees our highest priority, Live Long Well Care continues to take proactive and precautionary measures as it relates to COVID-19. We monitor and follow guidelines from the Centers for Disease Control and Prevention (CDC) to contain the spread of the novel coronavirus and the illness it causes COVID-19. We are here to assist in any reasonable way we can, so please feel free to contact us for any additional needs you may have during this unprecedented period we are in.

Precautions we are seeking from our Clients:

  • Clients and their family members with whom they have close contact should report to their Client Care Managers if they have traveled to a location on the CDC advisory list.
  • Clients and their family members with whom they have close contact should report to their Client Care Managers if they are infected or being treated for possible infection of COVID-19.
  • Our management team is available for any client needs in relation to COVID-19 Prep. If you are mobility limited and need support in obtaining medical supplies or basic necessities (water, gloves, etc.), please reach out to our teams to support you in the best way possible. Please note that certain supplies, such as masks, are highly limited.
  • We will not accept new clients who demonstrate symptoms consistent with COVID-19 or who have traveled to Level 1-3 areas in the most recent 14 days.

Our plan to protect our Clients and Caregivers

Our entire team is continuously assessing our response and best practices as new information emerges. All caregivers and internal team members have received communication regarding COVID-19, safety protocols, travel reporting requirements, and CDC guidance – including proper handwashing techniques, respiratory etiquette, and warning signs of the illness.

Precautions we are taking (based on the information available at this time):

  • We have provided COVID-19 specific training/courses to all employees.
  • We have issued guidance to our employees regarding appropriate infection-control protocols, including effective cleaning and disinfecting of surfaces and hands as well as other best practices:
    • We are requiring caregivers to take their temperature and record abnormal readings prior to every shift. Caregivers who do not possess thermometers will be supplied by Live Long Well Care
    • We are requiring caregivers to report respiratory condition (shortness of breath) prior to every shift.
    • We are requiring caregivers to report new or change in cough and/or sore throat prior to every shift.
    • We are requiring caregivers to wash hands regularly (minimum of every hour)
  • We are not placing any caregiver who report symptoms of illness.
  • We have required any caregiver who has traveled to a location on the CDC advisory list in the past two months to self-isolate for a minimum of 14 days or until cleared by a medical provider.
  • We are not placing any caregiver who has been exposed to a facility where COVID-19 is being treated for a minimum of 14 days or until cleared by a medical provider.
  • We are continuously communicating with our employees regarding reporting of potential outbreaks in communities, facilities or individuals.
  • All caregivers and internal team members have received communication regarding COVID-19, safety protocols, travel reporting requirements, and CDC advisory – including proper handwashing techniques, respiratory etiquette, and warning signs of illness.
  • We have issued guidance to our employees regarding appropriate infection-control protocols, including effective cleaning and disinfecting of surfaces, hands and other best practices.
  • We continue to communicate with and update our employees regarding reporting of potential outbreaks in communities, facilities or individuals.

How the virus spreads

According to the CDC, the virus that causes COVID-19 probably emerged from an animal source, but is now spreading from person to person mainly between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. It also may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

The symptoms of the virus

  • Common symptoms include fever, cough and difficulty breathing
  • Complications of the virus include pneumonia, kidney failure, and for a small percentage of those infected, the virus can lead to death

Most vulnerable groups

  • Older adults and individuals with compromised immune systems or certain preexisting conditions
  • Those who have traveled to areas most affected by the virus
  • Individuals who have been in close contact with infected individuals

Virus prevention

The CDC recommends taking precautions to prevent the spread of the diseases:
  • Wash hands with soap and water for at least 20 seconds or use a hand sanitizer with at least 60% alcohol
  • Avoid touching your face, eyes, nose, and mouth with unwashed hands
  • Stay at home if you are sick and avoid other people who you are sick
  • Cover your coughs and sneezes
  • Routinely clean and disinfect object and surfaces
  • The CDC does not recommend the use of face masks for the general public, but recommends using them if you are sick to avoid the spread to others

Additional Resources